Technical support

Fast and intuitive support in the Support Center for application notes, product information, video tutorials, software downloads and our Service Request.

Technical support

Support Center - the answer is just a click away

Comprehensive. Digital. Personal.

The Support Center is the single, globally consistent and intuitive point of contact for all types of technical questions throughout the product lifecycle.

It is also possible to create a technical Service Request in the Support Center and check the current status at any time.

It provides access to full product support - for example, are you looking for product information, manuals or software downloads? Are you also interested in video tutorials as well as FAQs? Then you will find what you are looking for here. The answer is always just a click away and if you can't find what you need, please get in touch with us personally.

Everything at a glance

Everything at a glance

One central support hub, where all relevant information is available

Powerful search

Powerful search

Provides filter functions for various types of information and products

Navigation through product hierarchy

Navigation through product hierarchy

Navigation to specific products through our product hierarchy

More than 40,000 downloads

More than 40,000 downloads

Application notes, video tutorials, templates and examples, user documentation, engineering data, ...

Personal contact

Personal contact

Direct access to your personal technical contact in your country

Quick help via Service Request

Quick help via Service Request

Create a service request to get quick technical help and check the current status and the solution provided

Software licenses

Support for accessing or downloading licensed software

Training courses and webinars

Interesting topics from the world of Industrial Connectivity. Experience interesting topics from the world of Industrial Connectivity in our training centre or via live stream in your office

UKCA identification

Following the UK’s departure from the European Union on 31 January 2020 the new UKCA mark became a focus topic.

The attached download helps to familiarise you with the handling of the UKCA identification.

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