As a customer, we offer you various services for our products. The first option for self-service for technical questions is our Support Center, where you can obtain information directly from a wide range of manuals, data sheets and software for our products. You will also find corresponding downloads there. Contact details for our service teams are also available in the Support Center or on our website. We are happy to assist you with any questions you may have about our products, related data and technical issues.
Do you need technical support for our automation and IIoT portfolio, like controllers, I/O systems, touch panels, measurement and monitoring systems, and the associated software solutions from Weidmüller?
If so, you've come to the right place!
From now on, our new AI-supported chatbot for u-mation products
offers you a quick way to get the perfect fitting answer to your question.The Support Center is the single, globally consistent and intuitive point of contact for all types of technical questions throughout the product lifecycle.
It is also possible to create a technical Service Request in the Support Center and check the current status at any time.
It provides access to full product support via a comprehensive search to downloads, video tutorials, FAQs, technical catalogues from all products, Security Advisories, technical compendiums, application notes,.
The answer is always just a click away and if you can't find what you need, please get in touch with us personally.
One central support hub, where all relevant information is available
Provides filter functions for different types of information and products
Ask questions about u-mation products to our AI-Chatbot at any time and receive immediate answers
Application notes, video tutorials, templates and examples, user documentation, engineering data, ...
Direct access to your personal technical contact in your country
Create a Service Request to get quick technical help and check the current status and the solution provided
Experience interesting topics from the world of Industrial Connectivity in our training centre or via live stream in your office
Our Product Security Incident Response Team (PSIRT) continuously informs you about possible security-relevant vulnerabilities in our products in our Support Center
Following the UK’s departure from the European Union on 31 January 2020 the new UKCA mark became a focus topic.
The attached download helps to familiarise you with the handling of the UKCA identification.