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Privacy statement for the Weidmüller website

 

Preamble

The Weidmüller Group (hereinafter referred to as “Weidmüller”; information on Weidmüller is available at here), is happy to welcome you to our website. Data protection and data security while using our website are very important to us. We would therefore like to inform you about the data we collect during your visit to our website, and the purpose for which it is used.

 

As legislative amendments or changes to our internal company processes may make it necessary to amend this privacy statement, please read through this privacy statement regularly.

 

1. Scope of application

This privacy statement applies to the Weidmüller website accessible under the domain www.weidmueller.com and the various sub-domains (hereinafter referred to as “our website”).

2. Name and address of responsible organisation

The responsible organisation and service provider is Weidmüller Interface GmbH & Co. KG, Klingenbergstrasse 16, D-32758 Detmold (hereinafter referred to as “Weidmüller”).

3. Name and address of data protection officer

Our data protection officer is Dr Karsten Kinast, LL.M, KINAST Rechtsanwaltsgesellschaft mbH, Hohenzollernring 54, 50672 Cologne. If you have any questions regarding data protection, please do not hesitate to contact our data protection officer at any time, preferably via e-mail at: datenschutz@weidmueller.de

4. General information on data processing

We collect and use our users’ personal data only where this is required for the provision of a functional website, as well as our content and services.

4.1. Personal data

Personal data is information that can be individually attributed to you. This includes, for example, your name, e-mail address, home address, gender, date of birth, telephone number and age. Non-personal data is information such as the number of users of a website.

4.2. Processing of personal data

Processing is defined as any operation or series of operations, with or without the aid of automated processes, that involves personal data, such as collection, entry, organisation, sorting, storage, adaptation or alteration, reading, querying, use, disclosure through transmission, dissemination or another form of provision, matching or linking, restriction, deletion or destruction.

 

Personal data is collected via this website if you voluntarily provide it to us, e.g. during a registration process, by completing forms, by sending e-mails or by uploading your application documents. We use this data for the specified purposes or for the purposes arising from the enquiry, such as the specification of your postal address for the dispatch of goods. Data is only transmitted to third parties if explicitly permitted by law or if you have consented to this within the scope of your registration or in the course of an active business relationship. You can use the general information on www.weidmueller.com without disclosing your personal data.

 

In particular, personal data is processed as follows:

4.2.1. Contact form

If you decide to direct enquiries to us using our contact form, we will ask you for your surname, your e-mail address, your company name and part of your address (town/city and postcode). You can also voluntarily provide your first name, your telephone number, your customer number and your street address. You can also enter your individual message to us in the message field.

 

It is entirely up to you whether you provide us with this data. However, without this information we will be unable to meet your contact request. Specifying your e-mail address helps us to classify your enquiry and to reply to you. Your location and postcode are used to determine your local contact partner. When you use the contact form, your personal data will not be passed on to third parties.

 

The data processing previously described for the purpose of establishing contact is performed in accordance with Art. 6 (1) (b, f) of the GDPR.

4.2.2. Callback service

If you would like us to call you back as part of our support service, we will ask you for your name, company name, postcode, location, telephone number and e-mail address. You can also voluntarily provide your first name, your customer number and your street address. You can also enter your individual message to us in the message field.

 

It is entirely up to you whether you provide us with this data. However, without this information we will be unable to meet your contact request.

 

Specifying your telephone number helps us to classify your enquiry and to reply to you. Your location and postcode are used to determine your local contact partner. When you use the contact form, your personal data will not be passed on to third parties.

 

The data processing previously described for the purpose of establishing contact is performed in accordance with Art. 6 (1) (b, f) of the GDPR.

4.2.3. Newsletter registration

We like to regularly send prospective customers promotional material on our products and services via e-mail. In order to register for our e-mail newsletter, we require, in addition to your consent, at least an e-mail address to which the newsletter can be sent. Any other information, such as your first name and surname, is voluntary and is used to address you in person and to allow us to personally configure the content of the newsletter and clarify queries about your e-mail address. It is entirely up to you whether you provide us with this data. However, without this information we may not be able to send you our newsletter.

 

The identification of your e-mail address is performed using the double opt-in procedure. This means that once your data has been processed, you will receive a separate confirmation e-mail. Only after clicking on the link contained in the e-mail will you receive advertising e-mails. We will also save your IP address and the date of your registration and confirmation. The purpose of this procedure is to verify your registration and, where applicable, to be in a position to resolve any misuse of your personal data. No data is passed on to third parties. Your data is saved until you have revoked this consent. You have the right to revoke your consent to this data processing, which is based on Art. 6 (1) (a) of the GDPR, at any time and without providing reasons. In this case, we will not carry out any further processing of your personal data. You can revoke your consent by e-mail to datenschutz@weidmueller.de or by post to Weidmüller Interface GmbH & Co. KG, Klingenbergstrasse 16, D-32758 Detmold. All e-mails also contain an unsubscribe link, which, when confirmed, serves to revoke your consent.

4.2.4. Registration process for the online shop

Our website gives users the chance to register by entering personal data. The data is entered via an input screen, and is then transmitted to us and saved. No data is passed on to third parties. The following personal data is collected as part of the registration process:

 

  • Last name
  • First name (optional)
  • Address
  • E-mail address
  • Telephone number
  • VAT no.
  • Customer number
  • Company name
  • Department (optional)

 

We use the processed data to create a customisable user account for you, which you can use for certain content and services on our website, such as ordering, displaying product availability, pricing and order tracking. We process your e-mail address as part of this procedure so that we can send you new access data if you happen to forget your details.

 

As soon as the registration is cancelled or modified on our website, the data processed during the registration process will be deleted. Data may continue to be saved in individual cases where this is prescribed by law.

 

The processing of the submitted personal data is carried out for the purpose of implementing precontractual measures in accordance with Art. 6 (1) (b) of the GDPR.

4.2.5. Product request

You can submit product requests on our website. The following personal data is collected for product requests:

 

• Last name

• First name

• Address

• Company name

• Telephone number

• E-mail address

• Name of the request (optional)

• Questions, requirements, suggestions (optional)

 

Once the data has been fully processed for the purpose of responding to the request, it will be deleted.

 

The processing of the submitted personal data is carried out for the purpose of implementing precontractual measures in accordance with Art. 6 (1) (b) of the GDPR.

4.2.6. Catalogue request

In order to request our catalogue containing information on our products, in addition to your consent, you will also need to provide us with your first name and surname, the name of your company and your address in order for us to send the catalogue to your specified address. The specification of your e-mail address is voluntary. It is entirely up to you whether you provide us with this data. However, without this information we may not be able to send you our catalogue.

 

When you order the catalogue, your address will be used for the one-off dispatch of the catalogue of your choice.

 

No data is passed on to third parties. Your data is saved until you have revoked this consent. You have the right to revoke your consent to this data processing, which is based on Art. 6 (1) (a) of the GDPR, at any time and without providing reasons. In this case, we will not carry out any further processing of your personal data. You can revoke your consent by e-mail to datenschutz@weidmueller.de or by post to Weidmüller Interface GmbH & Co. KG, Klingenbergstrasse 16, D-32758 Detmold.

4.2.7. White paper

In order to request our white paper with information on our products, you will need to provide us with your first name and surname, your company name, your country of residence and your e-mail address.

 

When you order the white paper, your e-mail address will be used for the one-off dispatch of the white paper of your choice, and your data will then be deleted.

 

The identification of your e-mail address is performed using the double opt-in procedure. This means that once your data has been processed, you will receive a separate confirmation e-mail. Only after clicking on the link contained in the e-mail will you receive the white paper. We will also save your IP address and the date of your registration and confirmation. The purpose of this procedure is to verify your registration and, where applicable, to be in a position to resolve any misuse of your personal data. No data is passed on to third parties. Your data is saved until you have revoked this consent. You have the right to revoke your consent to this data processing, which is based on Art. 6 (1) (a) of the GDPR, at any time and without providing reasons. In this case, we will not carry out any further processing of your personal data. You can revoke your consent by e-mail to datenschutz@weidmueller.de or by post to Weidmüller Interface GmbH & Co. KG, Klingenbergstrasse 16, D-32758 Detmold. All e-mails also contain an unsubscribe link, which, when confirmed, serves to revoke your consent.

4.2.8. Ordering samples

We use the data you provide for ordering samples without your separate consent exclusively for the purpose of fulfilling and processing your order. Once the contract has been fully processed, your data will be blocked against further use and will be deleted on expiry of the storage periods defined in tax and commercial law. Your data is transferred to the shipping company to which we outsource the delivery of your order, if this is required in order to deliver the goods.

 

We collect the following data:

 

If you wish to order a RockStar® ModuPlug, we will ask you for the following data: first name and surname, company name, address, telephone number and e-mail address. You can also specify a title for your request, as well as your comments, requirements and suggestions.

 

If you wish to test an M-Print® PRO eCAD, we will ask you for your first name and surname, your country of residence, company name and e-mail address.

 

If you wish to order a CAD model, we will ask you for your name, your company name and your e-mail address.

 

If the ordered sample is sent electronically, the identification of your e-mail address will be performed using the double opt-in procedure. This means that once your data has been processed, you will receive a separate confirmation e-mail. Only after clicking on the link contained in the e-mail will you receive the ordered sample. We will also save your IP address and the date of your registration and confirmation. The purpose of this procedure is to verify your registration and, where applicable, to be in a position to resolve any misuse of your personal data. No data is passed on to third parties.

 

The legal basis for the implementation of precontractual measures is Art. 6 (1) (b) of the GDPR.

4.2.9. Download link

If you wish to submit a request on our website for a download link to test M-Print® PRO eCAD, we will need your first name and surname, your company name and your e-mail address in order to carry out this process.

 

The identification of your e-mail address is performed using the double opt-in procedure. This means that once your data has been processed, you will receive a separate confirmation e-mail. Only after clicking on the link contained in the e-mail will you receive the ordered sample. We will also save your IP address and the date of your registration and confirmation. The purpose of this procedure is to verify your registration and, where applicable, to be in a position to resolve any misuse of your personal data. No data is passed on to third parties.

 

The data processing previously described for the purpose of sending the link is performed in accordance with Art. 6 (1) (b, f) of the GDPR.

4.2.10. Reservation for application training

On our website, we give you the option of reserving a place on an application training session. To do so, we will need your company name, your first name and surname and your e-mail address. The specification of your telephone number is voluntary. We will also need you to specify the seminar you are interested in. Your data will be processed here for the purpose of reserving your place at the desired seminar.

 

The legal basis for the described data processing for the purpose of reserving a place on an application training session is Art. 6 (1) (b) of the GDPR.

4.2.11. Advertising and market research

If you have provided consent for advertising and market research, we will use your information beyond the purpose of handling the services you require to also offer an Internet presence geared to your interests, and occasionally provide interesting news and information about our company or our range of goods and services by post or e-mail (in the form of a newsletter) on the basis of your data, tailored to your individual interests, and use your data for the necessary evaluation and market research purposes. For this purpose, it is technically necessary for us to summarise your collected and specified data in usage profiles in order to evaluate it for the aforementioned purposes. This only takes place internally and only for the specified purposes.

 

We usually employ the double opt-in procedure for sending e-mails, i.e. we will only send you an advertising e-mail once you have confirmed your registration via a link included in a confirmation e-mail sent for this purpose. In this way, we aim to ensure that only you yourself, as the owner of the specified e-mail address, can register for the newsletter. You must confirm your registration promptly after receiving the confirmation e-mail, otherwise your registration will be automatically deleted from our database. If you register for e-mails, we will save and use your e-mail address for our own advertising purposes until you unsubscribe. To unsubscribe, you can either send us an informal e-mail to datenschutz@weidmueller.de or you can follow the link at the end of the advertising e-mail.

 

You can revoke this consent at any time by sending an e-mail to datenschutz@weidmueller.de. If you have not given your consent or you choose to revoke it, your data will not be used in accordance with the previous paragraph. You will, of course, be able to continue using other Weidmüller services.

 

The legal basis for the processing of your data for this purpose is Art. 6 (1) (a) of the GDPR.

 

Even without your consent, you can receive advertising from us if we have received your e-mail address in connection with a product or service provided by us. In this case, we reserve the right to inform you about our own similar goods or services. You have the right at any time and without giving reasons to object to this advertising approach. You can either submit your objection by sending an e-mail to datenschutz@weidmueller.de or by clicking on the unsubscribe link at the end of each e-mail. We assure you that your data will not be passed on to third parties. We only reserve the right to pass on the e-mail address internally to companies of the Weidmüller Group for the same purpose.

 

The legal basis for the processing of your e-mail address is Art. 6 Para. 1 lit. f DSGVO in conjunction with § 7 Para. 3 UWG.

4.2.12. Trade fair ticket

You can order a free trade fair ticket from our website. In order that we can contact you regarding this, we will need you to provide your e-mail address, your surname, your company name and your location. Other information can be provided voluntarily (first name, postcode, company name). It is entirely up to you whether you provide us with this data. However, without this information we will be unable to meet your contact request. Specifying your e-mail address helps us to classify your enquiry and to reply to you, and to send you your free trade fair ticket. When you use this form, your personal data will not be passed on to third parties.

 

The identification of your e-mail address is performed using the double opt-in procedure. This means that once your data has been processed, you will receive a separate confirmation e-mail. Only after clicking on the link contained in the e-mail will you receive the ticket. We will also save your IP address and the date of your registration and confirmation. The purpose of this procedure is to verify your registration and, where applicable, to be in a position to resolve any misuse of your personal data. No data is passed on to third parties. Your data is saved until you have revoked this consent. You have the right to revoke your consent to this data processing, which is based on Art. 6 (1) (a) of the GDPR, at any time and without providing reasons. In this case, we will not carry out any further processing of your personal data. You can revoke your consent by e-mail to datenschutz@weidmueller.de or by post to Weidmüller Interface GmbH & Co. KG, Klingenbergstrasse 16, D-32758 Detmold.

4.2.13 Applicant management

If you wish to apply via our website, in order to process this application, we will need, in addition to your consent, your first name and surname, your e-mail address, your address, your telephone number, your date of birth (optional) and your application documents which you can upload. This provision of this data is voluntary, but we may not be able to consider your application without this data. No data is passed on to third parties. This data is only collected in order to process your application documents for the application process. We will save your data for 6 months following the end of the application process (acceptance or rejection). The legal basis for the processing of this data is, following the provision of your declaration of consent, Art. 6 (1) (a) of the GDPR, Art. 9 (2) (a) of the GDPR.

4.2.14 Webinar

We also provide a webinar on our website. In order to use the webinar, you will firstly need to register. The data is entered via an input screen, and is then transmitted to us and saved. No data is passed on to third parties.

 

The following personal data is collected as part of your registration process:

 

  1. E-mail address
  2. First and last name
  3. Company name (optional)
  4. Address (optional)

 

We use the processed data to create a customisable user account for you, which you can use to access certain webinar content and services. As soon as the registration is cancelled or modified, the data processed during the registration process will be deleted. Data may continue to be saved in individual cases where this is prescribed by law. The processing of the submitted personal data is carried out for the purpose of implementing precontractual measures in accordance with Art. 6 (1) (b) of the GDPR.

4.3. Legal basis for the processing of personal data

Personal data is regularly collected and used only with the user’s consent. Provided we obtain consent from the relevant person for the processing of their personal data, Art. 6 (1) (a) of the GDPR serves as the legal basis for processing personal data.

 

An exception is made for cases in which prior consent cannot be obtained for practical reasons and if processing of the data is permitted by law. In cases where the processing of personal data is required to fulfil a contract for which the person concerned is the contractual party, Art. 6 (1) (b) of the GDPR serves as the legal basis. This also applies for processing operations required for the implementation of precontractual measures.

 

As far as the processing of personal data is required to comply with a legal obligation to which we are subject, Art. 6 (1) (c) of the GDPR serves as the legal basis.

 

If the processing is required to safeguard a legitimate interest of our company or a third party, and the interests, fundamental rights and freedoms of the data subject do not override the aforementioned interest, Art. 6 (1) (f) of the GDPR serves as the legal basis for processing.

4.4. Disclosure of your personal data to third parties

In principle, your personal data is not passed on to third parties. Your personal data is only passed on to third parties or otherwise transmitted if

  • we are legally obliged to do so on the basis of an official or judicial order;
  • we are entitled to do so, e.g. because this is required in order to prosecute a criminal offence or to exercise and enforce our rights; or
  • you have given prior consent.

5. Cookies

The following section provides detailed descriptions of data-processing operations that are performed within the framework of the use of cookies.

5.1. Use of cookies/usage profile

We use cookies (small text files with configuration information). Cookies are small text files that are sent to your browser when you visit our Internet sites and which are kept on your computer for subsequent retrieval. We only use session cookies (also known as temporary cookies), i.e. those that are only saved temporarily for the duration of your visit to our Internet sites.

 

These cookies are used, in particular, to determine the frequency of use and the number of users of our websites and to continue to identify your computer during a visit to our Internet presence when you change from one of our websites to another of our websites, and to be able to determine the end of your visit. This lets us know which area of our websites and which other websites our users have visited. This usage data does not allow any indication of the user's identity. In accordance with § 3 of this privacy statement, none of the anonymised usage data collected is merged with your personal data and all data is immediately deleted at the end of the statistical evaluation. The cookies are deleted at the end of the session as soon as you close your browser.

 

Most browsers are pre-configured to automatically accept cookies. However, you can deactivate the saving of cookies or configure your browser to notify you before cookies are saved. Users who do not accept cookies may not be able to access certain areas of our websites.

5.2. Integration of social plug-ins

Social plug-ins from the social networks Facebook ( Facebook Inc., 1601 S. California Ave, Palo Alto, California 94304, USA), Google+ (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA) and Twitter (Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA) are included on our websites. These services are offered by the respective company (“provider”). The social plug-ins used on our websites are identified by the respective buttons. On the basis of the data transmitted via the social plug-ins to the respective service, the service may be able to correlate you with your associated account. To enhance the protection of your data on our website, social plug-ins are integrated using a method known as the “two-click solution”. This ensures that on accessing one of our websites containing social plug-ins, no automatic connection is established with the servers of the respective provider.

 

Activation of the respective social plug-in function takes place in two stages. To activate a social plug-in, you firstly have to click on the link on our website. This then activates the social plug-in and your browser initiates a connection to the servers of the respective provider. With a second click, you can interact with the social plug-in and send your recommendation, for example. If you are already logged in to one of the social networks, the providers can directly correlate the visit to this website with your profile. If you click on and interact with the social plug-ins, the relevant information is also sent directly to one of the provider’s servers, where it is stored. The information may also be published on the social network and appear there under your contacts. Should you wish to prevent the direct correlation of data collected via our website with your profile, you will need to log out of your account with the respective provider prior to visiting our websites.

Details about the extent and purpose of data collection by the respective service as well as the processing and use of your data can be found in the privacy statement on the service website. You will also find further information on your data protection rights and setting options for the protection of your privacy.

 

a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA

https://www.facebook.com/policy.php

https://www.facebook.com/help/186325668085084

 

b) Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA https://policies.google.com/technologies/partner-sites?hl=en-GB

 

c) Twitter Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA

https://twitter.com/en/privacy

 

5.3. Use of YouTube videos

We use embedded YouTube videos in the extended data protection mode. YouTube is a service from Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. YouTube makes this extended data protection mode available, thereby ensuring that YouTube does not save any cookies with personal data on your computer. The IP address is transferred when calling up the website and embedding the video. This address cannot be correlated, provided you have not logged into YouTube or another Google service prior to calling up the site or you are not permanently logged in. As soon as you click on an embedded video to start playback, the extended data protection mode means that YouTube only saves cookies on your computer that contain no personally identifiable data. These cookies can be prevented with the relevant browser settings and extensions (source: YouTube “Activate the extended data protection mode for embedded videos”).

 

Further information on embedding YouTube videos can be found at YouTube information page

5.4. Econda site monitor

Solutions and technologies from econda GmbH are used for demand-oriented configuration and to optimise this website by entering and saving anonymised data from which usage profiles are produced through the use of pseudonyms. Cookies may be used for this purpose to enable an Internet browser to be recognised. User profiles are not merged with personal data pertaining to the bearer of the pseudonym unless agreed to expressly by the visitor.

 

IP addresses in particular are made unreadable immediately upon entry, so that correlation of user profiles to IP addresses is not possible.

5.5. Legal basis

Our legitimate interest lies in the aforementioned data processing operations and in the purposes thus pursued. Art. 6 (1) (f) of the GDPR forms the legal basis for this.

6. Security measures to protect saved data

We pledge to protect your privacy and to treat your personal data confidentially. To prevent loss or misuse of the data we save, we take comprehensive technical and organisational safety precautions, which are regularly reviewed and updated in keeping with the latest technological advances. However, you should be aware that the Internet is structured in such a way that data protection rules or the above security measures may not be observed by other persons or organisations outside our sphere of influence. In particular, it is possible for unencrypted data to be read by third parties - if disclosed in an e-mail, for example. We have no technical influence over this. It is the responsibility of the user to protect from misuse any data made available either by way of encryption or by other methods.

7. Use of service providers for the processing of personal data/the processing of data in countries outside the European Economic Area

We deploy service providers to render services and process your data concerning our services and products. The service providers process the data exclusively within the limits of our instructions and are obliged to comply with the applicable data protection legislation. All processors have been carefully selected and only receive access to your data to the extent and for the necessary period required for rendering the services, or to the extent of the data processing and use to which you have consented.

 

Service providers in countries such as the USA or in countries outside the European Economic Area are subject to data protection that generally does not protect personal data to the same degree as is the case in the member states of the European Union. As far as your data is processed in a country which does not have an equivalent level of data protection as that recognised in the European Union, we ensure that your personal data is appropriately protected by means of contractual provisions or other acknowledged instruments.

8. Storage period

We will only store your personal data for as long as is permitted by law. Stored personal data is deleted if you revoke your consent to storage or if knowledge of the data is no longer necessary for the fulfilment of the purpose for which it was stored, especially if storage is not permitted on other legal grounds. The relevant document retention requirements of the German Commercial Code or German Revenue Code shall remain unaffected by this. During the period of statutory document retention, your personal data will be blocked and will not be transmitted for other data processing.

9. Rights of individuals affected

9.1. Right to information

You have the right to demand information from us at any time about what data we have stored about you, its origin, and the recipients or categories of recipients to whom this data is passed on and the purpose of storage.

 

9.2. Right of revocation

If you have granted consent to the use of data, you can revoke this at any time with future effect, without providing reasons. To do so, you can send an e-mail to datenschutz@weidmueller.de or a written notification to Weidmüller Interface GmbH & Co. KG, Klingenbergstrasse 16, D-32758 Detmold.

 

9.3. Right of rectification

If your personal data stored by us is incomplete or incorrect, you can demand its immediate completion or correction.

 

9.4. Right of deletion and blocking

You have the right to block and delete your personal data stored by us. Deletion of your personal data usually takes place within two working days of exercising this right as an individual affected. Should deletion conflict with legal, contractual, fiscal or commercial retention periods or other legal causes, your data may be blocked instead. Following deletion of your data, the provision of information is no longer possible.

 

9.5. Right to data transmission

Should you demand the return of personal data provided to us, we will issue or transmit the data to you or to another responsible person if you wish, in a structured, common and machine-readable format. However, the latter option is only performed if technically possible.

 

9.6. Right of objection

You have the right to object to the processing of data at any time and without providing reasons. It may be the case, however, that after exercising the right of objection we can no longer offer our services to the full extent, as certain services necessitate the processing of specific personal data.

 

9.7. Contact for assertion of the rights of individuals affected

When contacting us by e-mail at datenschutz@weidmueller.de or by post at Weidmüller Interface GmbH & Co. KG, Klingenbergstrasse 16, D-32758 Detmold, the data you provide (your e-mail address and possibly your name and telephone number) is stored by us in order to answer your questions or to address your concern. We delete the data arising in this context once storage is no longer required, or restrict processing if statutory retention obligations apply.

 

10. Right of appeal to supervisory authorities

You have the right to lodge a complaint with the competent supervisory authority against the processing of your personal data if you consider your rights under the GDPR to be violated.

 

11. Transmission of data to the following companies within the Weidmüller Group

As part of data-processing operations for which we have obtained your consent, your data will be transmitted to all companies within the Weidmüller Group for the same purposes. You can find out the companies involved in the Weidmüller Group by clicking on this link.